Mcdvoice: Have you ever had a bad experience with a company? Have you considered coming back? We live in a world where we can buy practically anything, and for every problem, there are hundreds of different companies that offer a solution. When competition is this high, any company who wants to stand out from the crowd needs to worry about, at least, two things: the quality of their product and the quality of their service. While this is true for any company in the world, it is even more important when we talk about food. Defective products of other industries can be returned and that is the end of the story, but defective food can result in anything from a mild annoyance to a serious risk. That is the reason why restaurants put a lot of effort into the quality of the food. And even more so, service is one of the things that everyone notices and takes into account before eating at a certain restaurant. Besides the taste and quality of the food, how you are treated, how long is the waiting time or how polite are the employees can make all the difference in the world. And to measure that experience, restaurants have customer satisfaction surveys.
McDvoice Survey at www.Mcdvoice.com
McDonald’s is probably the most popular and iconic food chain in the entire world. They have locations at pretty much every country and their flagship product, the Big Mac, has even been used as an indicator to measure the economy of the countries. Incredibly famous for their burgers, their fries and for basically inventing and pioneering the concept of fast food, McDonald’s has thousands of locations everywhere and serves millions of customers every day. To achieve this, they had to combine them into the elements we mentioned above: great food and great customer service. Besides having amazing products that taste very good for a very affordable price, McDonald’s has always acknowledged the importance of world-class customer service. They train their employees before hiring them to make sure they know how to treat customers, and one of their many efforts to keep customer satisfaction levels at the highest level possible is through online surveys.
McDVoice is the name that McDonald’s gives to its customer satisfaction survey, and it is something they take very seriously. Including questions about the general service, the price of the food, the attention you received while eating at your local McDonald’s, your opinion on seasonal items and a place for you to share your complaints or suggestions to make the service at your local McDonald’s the best it can be, this survey is a very powerful and useful tool to get the experience you want. If you had a great experience, letting the people at your location know it can go a long way to ensure the standards are kept up, and if you had a bad experience, completing the survey can help a lot to let them know what they are doing wrong and work on it as soon as possible.
McDonald’s is the world’s largest fast food restaurant chain. It was founded in San Bernardino, California, United States in 1940 by Richard and Maurice McDonald, and then acquired by Ray Kroc, who turn it into a franchise and took it to a whole different level. The company’s headquarters are located in Oak Brook, Illinois, United States. Though McDonald’s is mainly known around the world for its iconic Big Mac, at McDonald’s you can also eat chicken nuggets, fries, cheeseburgers, chicken and fish burgers, milkshakes, wraps, breakfast items and even desserts. Also, they have recently started adding healthier options to their menu, including fruit and juices.
McDonald’s currently has restaurants in more than 120 countries and serves around 68 million costumers every day in all of its 36,899 locations. It provides employment for over 375,000 people and the company is worth more than $24 billion. Naturally, this worldwide presence, recognition, and success have been achieved through a very meticulous process that includes offering high-quality food at affordable prices and constantly listening to their customers’ opinion. This last part is achieved thanks to McDVoice, their online customer satisfaction survey.
How to take the McDVoice survey:
To make your opinion count and contribute to the improvement of your local McDonald’s you can take the online survey. It is very easy to do it and you are only going to need a few things, ten minutes of your time and to follow a simple process:
A mobile device or computer with access to the Internet.
- Knowledge of English or Spanish language.
- A receipt from a purchase you made recently at a McDonald’s restaurant
First, you need to use your computer or mobile device to access the survey website, which is the official website
- You can choose between English or Spanish to take the survey.
- Then, you are going to have to enter the information on your receipt, which includes the time and date of your purchase and your restaurant number.
- Enter the survey code, which you can also find on your receipt.
- Answer the questions. They include several aspects of the general service, the employees’ treatment, the taste, quality and price of the food similar questions.
- When you are done, just click submit to send your survey and make your opinion count.
- You will get a validation code that you can use to redeem an offer on your next visit.